Organic Infusions products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any health condition or disease. We will make sure that you receive the item in Good condition & we take all the precautionary measures to pack it as securely as possible. If you have any issue regarding the tracking of the order do not worry just message us. We will resolve your problem with the best solution you choose from those we offered. We accept your return within 30 days. Once we will get the item. Your order Is 100% safe with us. We promise you Full Satisfaction. If you are dissatisfied with our service, please do not be quick to leave negative/neutral feedback. We work hard to make sure EVERY CUSTOMER’s 100% SATISFACTION. Your feedback is important to us growing our business. Happy to serve you.